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Username / Password problems
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Ron
Site Admin
Site Admin


Joined: 07 Dec 2002
Posts: 2031
Location: State College, PA

 Post Posted: Thursday Nov 28, 2013 
Reply with quote

Most problems stem from not keeping your registered email updated.

The issue: You forgot your password
Problem: You can't use the "forgot your password" link on the site, because your registered email address is old or incorrect.
Soution: You have to create a new account. With both the password forgotten and email invalid, I cannot validate your account and cannot prevent user hijacking.

The issue: You want a new username
Problem: The site has no mechanism to change it.
Solution: EMAIL webmaster@rockpage.net with the following info:
- your old user name
- your new user name
note: The email MUST come from the email account registered on this site,
or you must create a new account.
_________________
... and then the wheel fell off.
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